Location Confidential
A gas utilisation plant inclusive various mechanical and electrical installations, piping and instrumentation, power and power distribution, control systems and associated building and civil works. The contract was awarded by a general contractor (the Employer) to a consortium (the Consortium) of which our Client was consortium leader, responsible for the overall basic design of the plant and the procurement, delivery and erection of the mechanical and electrical installations.
KEY FEATURES
The contract was awarded on a fixed-price, lump-sum, turnkey
basis utilizing the Employer's hybrid form of design and
build contract. Our client took the view, subsequent to
contract award, that the General Conditions of Contract
contained unacceptable items and levels of commercial risk.
They concluded that a policy and strategy had to be developed
to effectively manage such risks as they were in no position
to renegotiate the terms and conditions with the Employer,
nor was the Employer willing to accept any risk transfer
as a matter of policy. They also concluded that they should
develop a proactive approach to opportunities for additional
financial recovery in light of the Employer’s non – negotiable
stance in regard to the high value and propensity level
of risks.
CONSULTANCY SERVICES -
Commercial and Contractual Management and Administration -
Claims Management
As a result of our Client’s perceptions on real and
potential areas of risk, Lancaster House International Consulting
were requested to initially assist with the development of
the aforementioned policy and strategy paper for risk management
in our Client’s head office in Germany. Upon completion
of this exercise, (after some two to three months during which
time we also had to advise on a few critical commercial /
contractual issues), we then transferred to their project
field offices in North Africa for a period of two years to
undertake commercial and contractual management and administration
duties responsible to the project manager and head office
corporate management. In this capacity, we were required to
act as “front line” claims managers, dealing entirely
with minor claims issues on a monthly basis and providing
the groundwork records for the development of substantial
and complex claims back in head office.
Initially, we undertook a complete review of the main contract documentation, the consortium agreement and other relevant contractual documents. During this exercise, we identified a number of latent risks additional to those which had been earmarked by our Client and included them within the initial policy and strategy paper for proactive risk management A detailed commercial policy and strategy paper was then prepared, discussed and agreed with head office management and project management. The main matters addressed were in respect of the contract programme for completion, the contract price, penalties for late completion, works progress and other payment provisions, contract variations and obtaining early reimbursement thereof, contractual claims procedures, and dispute resolution procedures.
We made a comprehensive range of recommendations for the introduction of specific commercial and contractual management and administration tools and procedures for the management of key risk areas most of which we adopted and put into good and effective practice. We believe the integration of some of our Best Practice Procedures into our Client’s commercial systems, allied to the project manager’s appreciation of our methods, led to an excellent and highly effective working relationship. The conclusive result of this integration and partnering spirit was one of the main factors resulting in the project becoming a commercial success. Indeed, it was completed well within time and budget and without materialization of any of the significant risks highlighted in the original paper.